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If you have any question or need help with your account, you may Contact Us to assist you.
1. Can I cancel my order and be refunded?
No. Eu Yan Sang regrets to inform that we are unable to accomodate any cancellation in orders
Refunds would take up to 30 working days to be processed, subjected to your credit card’s billing cycle.
2. How do I initiate a cancellation and/or refund?
Contact us here and our eStore Assistant will review your case and guide you along. Please indicate your order number in your request.