Online Promotion

Coupon Code FAQs

1. What is a coupon code and what are the redemption requirements?

Coupon codes are discounts offered to and redeemable by the recipients of our marketing emails or where communicated. You must meet all the criteria of the coupon code in order to redeem the discount. The coupon code criteria will vary depending on the offer. Coupon codes must meet the following general requirements for redemption:

• Website purchase on EuYanSang.com.sg
• Within the valid period of use
• Valid only while supplies last and not applicable to cancelled orders due to out-of-stock merchandise.

2. What are the general terms of redeeming discounts through coupon codes?

• Discounts do not apply to delivery surcharges.
• Discounts are not exchangeable for cash or cash equivalent.
• Validity of coupons may be modified or terminated at any time without notice.
• In the event of breach in Terms of Use, Eu Yan Sang reserves the right to cancel any order due to unauthorised, altered, or ineligible use of a discount.

3. How can I get a coupon code?

Coupon codes are offered to the recipients of our marketing emails or where communicated. Sign-up and look out for online promotions in your mailbox.

4. Can my coupon code be combined with Eu Reward offers or promotions?

Most coupon code cannot be used in conjunction with Eu Reward offers & promotions. Please check the terms and conditions of your coupon to see if it may be used.

5. Can I use more than one coupon code at a time?

No, only one coupon code may be applied per order.

6. Who can I contact if I am having trouble using a coupon?

If you have trouble using a coupon, please contact us.