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If you have any question or need help with your account, you may Contact Us to assist you.
Eu Yan Sang (Singapore) eStore Assistant Service Hours
Our site is operational 24 hours a day, however enquiries will only be answered and processed during office hours: Mon to Fri (9:00am - 6:00pm), except public holidays and office closures.
i. How fast does eStore Assistant respond to an enquiry?
eStore Assistant will respond to your enquiry as soon as possible. If the response time is longer than you expect, it’s either the assistant is busy handling multiple requests or the enquiry has to be looked into by another party. Your kind understanding is appreciated. So hang in there, eStore Assistant will get back to you!
ii. How do I contact eStore Assistant?
Contact eStore via the Contact Us form.
Alternatively do drop us at the following emails below:
For enquiries related to orders / delivery, please drop us an email at: email@example.com
For enquiries related to products and all others, please drop us an email at: firstname.lastname@example.org