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Eu Yan Sang Bo Ying Compound sold in Singapore is safe and has never been called into question by the FDA

Date: 4th May 2015


Dear Eu Yan Sang Customer,

  1. Eu Yan Sang Bo Ying Compound sold in Singapore is safe for consumption and has never been called into question by the FDA.
     
  1. The product identified by US FDA refers to a suspected version of Bo Ying Compound (HK version) which is in a yellow tin box.
     
  1. The Bo Ying Compound sold in Singapore is in a green paper box is safe for consumption.  This product has not been identified by US FDA. It is manufactured by EYS Malaysia and complies with all quality assurance & product safety standards stipulated by the Malaysia Ministry of Health and the Health Sciences Authority of Singapore (HSA).;
     
  1. Eu Yan Sang Group reassures consumers that all Bo Ying Compound products manufactured by us, whether in HK, MY or US fully comply with its respective countries’ product safety and regulatory standards in the countries they are sold in and are safe for consumption.
     
  1. Since the issuance of the FDA warning on suspected lead levels in Bo Ying Compound (HK Version) on 25 September 2014, Eu Yan Sang has worked on verifying the source of the sample in question. As of today, that sample has yet to be authenticated.
     
  1. The FDA’s MedWatch report did not explicitly point out that the incident was caused by the consumption of Bo Ying Compound (HK Version). It was presented as a possible link to the incident when investigated by the authorities for excessive levels of lead by the infant’s parents.
     
  1. We stand behind the safety and quality of our Bo Ying Compound product.
     
  1. Nonetheless, should you remain uncomfortable with using our Bo Ying Compound product, you can return it to any of our retail outlets for a product exchange.
     
  1. Should you need further clarification, please contact our Customer Service hotline at 1800 888 1879
     

 

Should you wish to enquire about the Eu Yan Sang Bo Ying Compound listed for sale in Singapore, please feel free to contact the Health Sciences Authority of Singapore through HSA_CHP@hsa.gov.sg or call +65 6866 3459 for more information. 

 

 

Bo Ying Compound manufactured by Eu Yan Sang Hong Kong fully complies with Hong Kong safety standards

Date: 16th April 2015


Eu Yan Sang Group reiterates that the Bo Ying Compound manufactured by Eu Yan Sang Hong Kong is in full compliance with Hong Kong safety standards. Since the issuance of the FDA warning on suspected lead levels in Bo Ying Compound (HK Version) on 25 September 2014, Eu Yan Sang has worked on verifying the source of the sample in question. As of today, that sample has yet to be authenticated.

 

Hong Kong Department of Health (HKDOH) has contacted the New York City Department of Health and Mental Hygiene (NYC DOH MH) and the FDA to inquire about the Bo Ying Compound case. HKDOH has responded to Oriental Daily News’ enquiry dated 2 October 2014 as follows:

 

  1. Eu Yan Sang Bo Ying Compound, manufactured in Hong Kong, is in full compliance with the safety standards stipulated by the Chinese Medicine Ordinance in Hong Kong.
     
  2. HKDOH has randomly collected samples of Eu Yan Sang Hong Kong’s Bo Ying Compound for lab test and analysis. The results showed that the lead content contained in Bo Ying Compound manufactured by Eu Yan Sang Hong Kong is lower than the total daily intake level (179 ug/day) stipulated by HKDOH, and is within the limit for food additives (2 ppm) stipulated by NYC DOH MH.

 

The Eu Yan Sang Group reassures consumers that its Bo Ying Compound manufactured in Hong Kong is in full compliance with Hong Kong’s product safety and regulatory standards and are safe for consumption.

 

For further enquiries, please contact our Customer Service hotline during working hours between Monday and Friday:

In Hong Kong (852) 2544 3308
In Singapore 1800 8881879
In Malaysia 1300 888213

 

 

Bo Ying Compound Is Safe - Official Announcement

Date: 30th September 2014


In response to the statement issued by U.S. health authorities that excessive lead was found in “Bo Ying Compound of Eu Yan Sang Hong Kong", the Eu Yan Sang Group has appointed U.S. lawyers to liaise with the U.S. authorities in order to effectively protect consumers’ health as well as our Group’s reputation.  The Group has never exported any "Hong Kong Bo Ying Compound" to the U.S. Bo Ying Compound of Eu Yan Sang in the U.S. is produced locally in Good Manufacturing Practices (GMP) facilities to ensure that our product fully complies with the quality assurance standards.

 

Our daily food sources, including drinking water and natural food made from plants such as green tea, contain heavy metals (including lead) naturally found in soil. They are considered safe for consumption as long as the amounts do not exceed the World Health Organization's safety standard, and the relevant safety standards for the product which in turn depend on the intended country of sale.

 

Bo Ying Compound of Eu Yan Sang Hong Kong is a registered Proprietary Chinese Medicine under Department of Health. Eu Yan Sang Hong Kong’s Bo Ying Compound complies with safety requirements set out by the Hong Kong Department of Health, and has passed all required tests for safety (including lead content), long term toxicity test, clinical trials, quality and stability. According to the Chinese Medicine Ordinance, the Hong Kong Department of Health has set the total daily intake of lead level at 179 ug/day, while the lead content contained in Bo Ying Compound of Eu Yan Sang Hong Kong is negligible. The product is safe for its intended use.

 

Eu Yan Sang Group is committed to producing high-quality products through a strictly controlled manufacturing process. All of Eu Yan Sang Group’s products adhere to the Chinese medicine regulations imposed by the regulatory authorities in the country of origin. Eu Yan Sang’s Bo Ying Compound is manufactured both in Hong Kong and Malaysia in its own manufacturing plants. Every batch of product meets the safety and quality standards for proprietary Chinese medicine set by the local health regulating bodies.

 

Eu Yan Sang’s manufacturing facility in Hong Kong has obtained Hong Kong Good Manufacturing Practices (GMP) Certificate, TGA's PIC/SGMP and ISO9001:2008 Certification and the manufacturing facility in Malaysia also obtained GMP certification since 1997 and ISO9001 international accreditation 2001 to ensure that all products produced in the facility comply with the stringent safety and quality assurance standards and are deemed safe for consumption.

 

Consumers can be rest assured of the safe use of Eu Yan Sang Hong Kong's products.

 

For further enquiries, please contact our Customer Service hotline during working hours between Monday and Friday:

In Hong Kong (852) 2544 3308
In Singapore 1800 8881879
In Malaysia 1300 888213